Payment Policy
ELEGIE is committed to providing a secure and convenient shopping experience. This policy outlines the accepted payment methods and how your information is handled.
Accepted Payment Methods
We accept the following major credit cards for all purchases:
Visa
Mastercard
Pricing
All product prices displayed on our website are in US Dollars (USD) and include all applicable sales taxes.
Subscription & Recurring Billing
All products available on this Site are sold as one-time purchases. We do not offer subscription plans or recurring billing. Your payment method will only be charged once per completed order for the total amount shown at checkout.
We do not charge any hidden fees or recurring subscription charges. If we ever introduce subscription services in the future, we will clearly explain the billing model and obtain your explicit consent before any recurring charges.
Order Confirmation & Billing
Upon completing your order and successfully submitting payment, you will receive an order confirmation email. This email serves as confirmation that your payment has been received and your order is being processed.
The charge on your credit card statement will appear under the name "ELEGIE".
Security
We utilize industry-standard security measures and encryption protocols to protect your payment information during transmission. Your financial data is processed securely by our payment partners and is not stored on our systems.
Payment Issues
If your payment is declined, please verify your billing information and ensure sufficient funds are available. You may also wish to contact your bank or card issuer for assistance. We are unable to process orders with declined payments.
Contact Us
For any questions regarding payment or your order, please contact us:
Email: info@elegie.shop
Phone: +1 919-996-9539
Address: 1824 Piney Falls Drive, Wendell, North Carolina 27591, United States